Beware of Spoofed Calls Impersonating the USPTO
Protect Your Trademark and Personal Information
Attention Trademark Holders and Applicants!
A concerning trend has emerged that targets individuals and businesses engaged in trademark processes. Scammers are impersonating the United States Patent and Trademark Office (USPTO) through spoofed calls. This deceptive practice not only misleads trademark customers but also poses a significant threat to their personal and financial security.
Understanding Spoofed Calls
Spoofing involves manipulating caller ID systems to display false information, making it appear as though the call is coming from a legitimate source—in this case, the USPTO. These scammers exploit technology to disguise their actual name, number, and location, creating an illusion of credibility.
Identifying a Fraudulent Call
Distinguishing between a legitimate USPTO call and a scam can be challenging. However, there are critical signs to watch for:
USPTO's Communication Protocol: Genuine USPTO employees will never request personal or payment information over the phone, such as social security numbers or credit card details.
Pressure Tactics: Scammers often demand immediate payment of various fees, like publication or deficiency fees, and pressure you to disclose credit card information and other personal data.
The Risks of Falling for Spoofed Calls
Misuse of Personal Information: Providing sensitive information to these callers can lead to identity theft and financial fraud.
Voided Applications: Engaging with and paying these fraudulent services, advertised as preferred or partner organizations, can invalidate your trademark application.
Steps to Take if You Suspect a Spoofed Call
Do Not Engage: If you suspect the caller is a scammer, do not provide any personal or payment information. Hang up immediately.
Verify the Call: Contact the Trademark Assistance Center (TAC) to confirm whether the call was from a genuine USPTO employee.
Check Official Communications: Use the Trademark Status and Document Retrieval (TSDR) system to review official documents related to your trademark submission.
Report and Take Action: If you've inadvertently provided information or made a payment, consult the USPTO's guidance on handling scams and file complaints with the Federal Communications Commission and the Federal Trade Commission.
As trademark holders and applicants, staying informed and vigilant is crucial. Always approach unsolicited communications with caution, and remember that the USPTO has specific protocols for contacting customers. By being aware of these spoofing scams, you can better protect your trademarks and personal information.
For further assistance or to verify suspicious communications, please feel free to contact our office at AJB Law Firm, LLC. We are here to support and guide you through your trademark journey, ensuring its safety and integrity.
